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MTA Cloud

EXAM CODE 98-369


MTA certifications are a great place to start if you would like to get into the technology field. MTA certifications address a wide spectrum of fundamental technical concepts, assess and validate core technical knowledge, and enhance technical credibility. Note: MTA exams do not qualify for MCP certification, nor are they a prerequisite for MCSA or MCSD certification.

Who should take this exam?

This exam is designed for candidates looking to demonstrate fundamental knowledge of and basic skills using Microsoft cloud services. The exam can serve as a stepping stone to the Microsoft Certified Solutions Associate (MCSA) exams. It is recommended that candidates become familiar with the concepts and technologies described here by taking relevant training courses. Candidates are expected to have some hands-on experience with Office 365, Microsoft Intune, firewalls, network topologies and devices, and network ports.

Benefits of training with us

  • Intuitive and rewarding online training resources

  • 24/7 access to our unique course materials

  • Custom built practical tasks and challenges
  • Official mock examinations to fully prepare you for any final exams
  • Career advice and CV support once training has been completed
  • Full printable course materials, allowing you take your learning offline at your own convenience

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Understand the cloud (20-25%)
Describe cloud principles and delivery mechanisms
  • Differentiate between on-premises IT service models; differentiate between subscription or pay-as-you-go versus upfront CapEx/OpEx funding model; use cloud services to expand capacity (elasticity of the cloud), scalability, redundancy, and availability; differentiate between cloud services that are configurable versus on-premises services that are customizable
Describe cloud security requirements and policies
  • Describe how cloud services manage privacy, how compliance goals are met, how data is secured at rest or on-the-wire, and how data and operations transparency requirements are met
Describe how a cloud service stays up to date and available
  • Describe the service/feature improvement process; monitor service health, service maintenance, and future roadmap publishing; identify guarantees, service level agreements (SLA), and capping of liability of the cloud service provider
Describe the different types of cloud services
  • Differentiate between types of cloud services and their characteristics, including infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS); integrate the cloud with on-premises services in hybrid scenarios

Enable Microsoft Cloud Service (20-25%)
Identify the requirements and dependencies for using Office 365 and Microsoft Intune
  • Plan networking and domains, firewall rule, client requirements, bandwidth implications, and DNS
Select a cloud service plan
  • Understand the different options and plans available for Office 365 and Microsoft Intune
Sign up for cloud services
  • Name your tenant, set up your first administrator, determine tenant location
Set up the initial configuration of cloud services
  • Register domains, verify domains, choose the domain purpose; identify required DNS record types

Administer Office 365 and Microsoft Intune (15-20%)
Create users and groups, and assign services and licenses
  • Differentiate between cloud identities (Online identity, Synchronized identities, Federated identities), create and manage users and identities, delete and restore users (soft delete), create and manage groups, assign and revoke licenses, determine user locations
Assign permissions in Office 365 and Microsoft Intune
  • Assign or revoke administrative roles; manage delegated admins; manage password policies, subscriptions, and licenses
Monitor service health in Office 365 and Microsoft Intune
  • Monitor the Service Health dashboard, subscribe to RSS feeds, monitor the maintenance schedule, monitor the message center, log service support requests, configure alerts

Use and Configure Microsoft Cloud Service (20-25%)
Configure Exchange Online
  • Manage recipients (mailboxes, shared mailboxes, resources, contacts, groups), manage anti-spam and antivirus settings
Configure SharePoint Online, including OneDrive
  • Create SharePoint team sites, configure external sharing, set up social features using newsfeeds or Yammer, apply themes, set storage and resource limits
Configure Skype for Business Online
  • Manage Skype for Business user options, manage external communication settings, configure dial-in settings and meeting invitation options, configure Skype for Business Online DNS
Configure Microsoft Intune
  • Install Microsoft Intune client management software, create and deploy policies, automate installs, identify software requirements, set up notifications, identify mobile device management policies

Support Cloud Users (15-20%)
Resolve sign-in and Office application installation issues
  • Troubleshoot sign-in issues, forgotten passwords, connection problems, difficulty activating Office applications, and difficulty connecting mobile devices to Office 365 or Microsoft Intune; choose between 32-bit and 64-bit; identify when an Office repair is required; identify operating system requirements for Office 365 ProPlus; browser requirements and specific versions of Internet Explorer
Resolve email and calendar issues
  • Troubleshoot issues receiving and sending email, troubleshoot issues accessing a delegated mailbox
Resolve SharePoint and OneDrive issues
  • Identify storage limits, troubleshoot "Open with Explorer" not working and OneDrive not syncing, recover deleted files
Resolve Skype for Business issues
  • Troubleshoot Skype for Business sign-in issues, troubleshoot connection issues to Skype for Business Online, troubleshoot communicating to Skype consumer users and users in other companies using Skype for Business

  • Official Microsoft 98-369 Exam

  • Online or classroom training

  • Interactive mock exams

  • Live Lab (access to LIVE software)

  • Free Phone Support

  • Online & Email Support

  • World wide Recognised Qualification

  • Unlimited access for 12 months
  • Software engineer

  • Software architect

  • Development operations engineer

  • Cloud engineer

  • Data engineer

  • + More

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